Category:Speed Reading
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Like you, we're sick and tired of hearing exaggerated claims about
speed reading. You're not going to end up reading 20 times faster with
perfect comprehension. 
       
What's possible?  
You're perfectly capable of reading 2-5 times faster with better
comprehension...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Internet
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Learn to leverage the Web & use it most effectively.  Topics
include: Internet basics, getting connected, choosing the right service
provider. Use a variety of Web browsers. Learn advanced search
techniques / strategies, automation tools, plug-ins and FTP...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:QuarkXPress
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Explore
the QuarkXPress interface. Work with tools and palettes; add text and
pictures; modify text and picture boxes; learn how to create automatic
and manual text links.  Work with colors and libraries; create Master Pages and Style Sheets
effectively, create...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Adobe Illustrator
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Learn the fundamental concepts and skills for working with Adobe
Illustrator to create artwork for both print and the Web. Create simple
and complex shapes, add color to illustrations, and draw paths. Add color and text to illustrations, modify and group items....
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Customer Service
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Class Length 1 Day 
                 
               Overview 
               “It
is not enough to merely satisfy the customer; customers must be
“delighted” surprised by having their needs not just met, but
exceeded.” A. Blanton Godfrey  Customer Service
is...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Customer Service
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Class Length Customizable 
                 
               Overview 
               When
customers are unhappy with the service they receive, most don’t
complain--they simply don’t come back. “Quality Service: Defining It,
Building It and Sustaining It” uses...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Customer Service
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Class Length 1 Day 
                 
               Overview  
               Increase
customer and employee satisfaction by improving communication and
problem solving skills. This course will provide skills, ideas and
techniques to improve customer service...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Change Management
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Class Length 1 Day 
                 
               Overview 
               Barely
30% of all organizational change initiatives succeed. Even with a solid
change strategy in place, plans are abandoned, implementation is
delayed or employee resistance is unexpectedly...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Labour Relations
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Class Length 1 Day 
               
               Overview 
               The
upheaval caused by 9-11, uncertainty in the marketplace, wars that
don’t seem to end, terrorism, business malfeasances, constant
uncertainty and constant change, greater emphasis...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Change Management
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                               Class Length 1-3 Days  
               Overview 
               This
workshop provides help for dealing with workplace challenges. When
organizations experience a downsizing or any other dramatic change,
they need people to be at their best. Most people’s reaction...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Ethics
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                               Class Length 1 Day 
                 
               Overview 
               The
word “ethics” is derived from the Greek word ethos (character), and
from the Latin word mores (customs). Together, they combine to define
how individuals choose to interact with...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Conflict Resolution
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              
             TrainSmart's Conflict Resolution Training teaches participants 
                to identify the early warning signs of conflict and how to work 
                more effectively with their own as well as others’ emotions. 
                In your...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Time Management
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Class Length 1/2 - 1 Day  This course addresses the issues of working smarter by assessing where we spend our time each day. We will identify the factors that affect how we manage our work, time constraints and how to develop priorities with supervisors and...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Neuroscience
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              The Neuroscience Program is an interdisciplinary and highly
individualized Ph.D. program. Students have varied backgrounds but
typically have undergraduate degrees in psychology, biology, electrical
engineering, or computer science. The Neuroscience Program...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Library Science
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              The M.S. in library and information science (L.I.S.)
prepares students for professional careers in all types of information
organizations, including libraries. The GSLIS concentration of the
campus-wide M.S. in bioinformatics program emphasizes multidisciplinary
skills...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Teaching Social Science
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              The Department of History offers graduate courses leading to the Master
of Arts and the Doctor of Philosophy degrees, complete details of which
may be found in the Graduate Studies section of the department's web
site. Students are not normally admitted to a...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Entomology
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              The Department of Entomology offers graduate programs leading to the
Master of Science and Doctor of Philosophy degrees. The program is
designed to accommodate incoming students with a wide range of
entomological expertise. The goal of the program is to provide...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Tax
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Are you interested in becoming a “complete” tax
	           professional?  In
today’s environment, tax professionals are expected to know and do more
than ever before.  The ILLINOIS MS Tax Program’s innovative curriculum
is driven by this need and...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Environmental Conservation
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              The Program in Ecology, Evolution and Conservation Biology (PEEC) is an
interdepartmental program designed to provide individualized training
in preparation for careers in these disciplines. Because of the breadth
of fields covered by this program, there will...
                    
        
                    
        
     
        
            
        
    
        
        
                
        
            
                Category:Biophysics
            
            
                Study mode:At the institution
            
            
                        
             
        
        
                                              Biophysics and Computational Biology offers a doctor of philosophy
degree program. In rare circumstances and with special permission of
the director and advisor, a current student may obtain a terminal
master's degree after meeting the requirements of the degree.
Biophysics...