Category:Speed Reading
Study mode:At the institution
Like you, we're sick and tired of hearing exaggerated claims about
speed reading. You're not going to end up reading 20 times faster with
perfect comprehension.
What's possible?
You're perfectly capable of reading 2-5 times faster with better
comprehension...
Category:Internet
Study mode:At the institution
Learn to leverage the Web & use it most effectively. Topics
include: Internet basics, getting connected, choosing the right service
provider. Use a variety of Web browsers. Learn advanced search
techniques / strategies, automation tools, plug-ins and FTP...
Category:QuarkXPress
Study mode:At the institution
Explore
the QuarkXPress interface. Work with tools and palettes; add text and
pictures; modify text and picture boxes; learn how to create automatic
and manual text links. Work with colors and libraries; create Master Pages and Style Sheets
effectively, create...
Category:Adobe Illustrator
Study mode:At the institution
Learn the fundamental concepts and skills for working with Adobe
Illustrator to create artwork for both print and the Web. Create simple
and complex shapes, add color to illustrations, and draw paths. Add color and text to illustrations, modify and group items....
Category:Customer Service
Study mode:At the institution
Class Length 1 Day
Overview
“It
is not enough to merely satisfy the customer; customers must be
“delighted” surprised by having their needs not just met, but
exceeded.” A. Blanton Godfrey Customer Service
is...
Category:Customer Service
Study mode:At the institution
Class Length Customizable
Overview
When
customers are unhappy with the service they receive, most don’t
complain--they simply don’t come back. “Quality Service: Defining It,
Building It and Sustaining It” uses...
Category:Customer Service
Study mode:At the institution
Class Length 1 Day
Overview
Increase
customer and employee satisfaction by improving communication and
problem solving skills. This course will provide skills, ideas and
techniques to improve customer service...
Category:Change Management
Study mode:At the institution
Class Length 1 Day
Overview
Barely
30% of all organizational change initiatives succeed. Even with a solid
change strategy in place, plans are abandoned, implementation is
delayed or employee resistance is unexpectedly...
Category:Labour Relations
Study mode:At the institution
Class Length 1 Day
Overview
The
upheaval caused by 9-11, uncertainty in the marketplace, wars that
don’t seem to end, terrorism, business malfeasances, constant
uncertainty and constant change, greater emphasis...
Category:Change Management
Study mode:At the institution
Class Length 1-3 Days
Overview
This
workshop provides help for dealing with workplace challenges. When
organizations experience a downsizing or any other dramatic change,
they need people to be at their best. Most people’s reaction...
Category:Ethics
Study mode:At the institution
Class Length 1 Day
Overview
The
word “ethics” is derived from the Greek word ethos (character), and
from the Latin word mores (customs). Together, they combine to define
how individuals choose to interact with...
Category:Conflict Resolution
Study mode:At the institution
TrainSmart's Conflict Resolution Training teaches participants
to identify the early warning signs of conflict and how to work
more effectively with their own as well as others’ emotions.
In your...
Category:Time Management
Study mode:At the institution
Class Length 1/2 - 1 Day This course addresses the issues of working smarter by assessing where we spend our time each day. We will identify the factors that affect how we manage our work, time constraints and how to develop priorities with supervisors and...
Category:Early Childhood Education
Study mode:At the institution
A Major in Early Childhood Education Early Childhood Education majors complete a comprehensive course of study which includes a sequence of General Education courses; a Focused Area of Study in the Visual Arts, Performing Arts, or Language and Culture;...
Category:English
Study mode:At the institution
The Academic ESL Program offers support courses in reading and writing for Columbia College students who need to improve their English communication skills while studying other subjects at the College. Students are advised to take ESL courses based on...
