TrainSmart, Inc. has been providing training solutions to small and large corporations since 1994. The company is a (WBE certified) woman-owned small business certified with Women's Business Enterprise National Council and City of Chicago.
TrainSmart provides a broad range of services ...
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Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1-3 Days Overview This workshop provides help for dealing with workplace challenges. When organizations experience a downsizing or any other dramatic change, they need people to be at their best. Most people’s reaction to change is...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1 Day Overview Barely 30% of all organizational change initiatives succeed. Even with a solid change strategy in place, plans are abandoned, implementation is delayed or employee resistance is unexpectedly high. What’s the...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
TrainSmart's Conflict Resolution Training teaches participants to identify the early warning signs of conflict and how to work more effectively with their own as well as others’ emotions. In your department, within your...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1 Day Overview Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service along with an opportunity...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length Customizable Overview When customers are unhappy with the service they receive, most don’t complain--they simply don’t come back. “Quality Service: Defining It, Building It and Sustaining It” uses a total quality...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1 Day Overview “It is not enough to merely satisfy the customer; customers must be “delighted” surprised by having their needs not just met, but exceeded.” A. Blanton Godfrey Customer Service is the provision of service...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1 Day Overview The word “ethics” is derived from the Greek word ethos (character), and from the Latin word mores (customs). Together, they combine to define how individuals choose to interact with one another. In...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1 Day Overview The upheaval caused by 9-11, uncertainty in the marketplace, wars that don’t seem to end, terrorism, business malfeasances, constant uncertainty and constant change, greater emphasis on speed and the pressure...
Course fee: By Request
Location: Rolling Meadows
Study Mode: At the institution
Class Length 1/2 - 1 DayThis course addresses the issues of working smarter by assessing where we spend our time each day. We will identify the factors that affect how we manage our work, time constraints and how to develop priorities with supervisors and employees.This personalized look...
TrainSmart, Inc. has been providing training solutions to small and large corporations since 1994. The company is a (WBE certified) woman-owned small business certified with Women's Business Enterprise National Council and City of Chicago.
TrainSmart provides a broad range of services including project management; needs analyses and audits, instructional design and development of custom programs, training, and evaluation and assessments. TrainSmart's customized learning and support solutions help companies enhance productivity, reduce time-to-market, improve product and process quality, and increase revenues. Leaders in industries such as pharmaceuticals, technology, financial services, and manufacturing rely on TrainSmart's results-driven learning solutions.
The company maintains a lean staff, while augmenting the needs of our clients using a "consultants at large" model. The TrainSmart consultants are a team of professionals committed to helping individuals and organizations achieve outstanding levels of performance. They are a culturally diverse group, whose career backgrounds include instructional design, e-media design, development and production, programming, teaching, training, organizational development, accounting, and speaking professionals.
TrainSmart's solutions are developed through research and many years of direct experience. The solutions are designed around you, your culture, your business environment and processes, your employee profiles and most importantly, your expectations and goals. TrainSmart clients achieve significant, measurable and sustained improvements by changing or identifying strategies, processes and behaviors to ensure increased competitiveness in today's rapidly changing global economy.
In addition to consulting services, TrainSmart solutions include a wide variety of training workshops and program offerings. Course outlines serve as a starting point of discussion to tailor the development of training programs to the needs and goals of our clients. Development is modeled using proven principles of instructional design and incorporating adult learning and change management theory.
Furthermore, as part of TrainSmart's blended learning approach, the company has tightly embraced the use of eLearning as a tool that could be used as a pre or post alternative or as a substitution to instructor-led training.