Courses Maryland

Executives on all levels of this rapidly expanding global economy need to distinguish themselves from their competition. They can do this by learning to use business etiquette intelligence. Today’s etiquette strategies require relinquishing...

At this program's conclusion, participants should be able to: * Better organize workspace for peak efficiency. * Understand the importance of and the most useful techniques for setting and achieving goals. * Identify the right things to be doing and develop plans for doing...

At this program's conclusion, participants should be able to: * List barriers to successful time management. * Understand and demonstrate the use of to-do lists and the ABC prioritization technique. * Explain the benefits and drawbacks of various calendar systems. *...

At this program's conclusion, participants should be able to: * Use quick and easy methods to prepare for a talk regardless of the preparation time they have. * Prepare for questions before they know what those questions will be. * Overcome the nerves they may have when...

At this program's conclusion, participants should be able to: * Identify the four essential components of a presentation. * Describe an audience analysis and why it is a needed step in a presentation. * Organize information in a clear and concise manner. * Create an...

Available Formats Half DayOne Day Program OverviewDo you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you clam up in social situations? If so, this program is for you! It's aimed at all who want to...

Program OverviewIt should come as no surprise that the face of business has changed significantly in recent years thanks to computer technology, faster, better transportation, and shifts in political policies throughout the world. As a result of these changes, it is not unusual to...

Program OverviewHaving a diverse workforce and training everyone in an organization to appreciate and embrace diversity can help set a business apart from its competition. The consequences for organizations that lag behind in addressing issues of diversity are high: missed...

Available Formats Half DayOne Day Program OverviewIt's no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive than those who don't. This program will help supervisors and managers create a more dynamic and...

Available Formats Half DayOne Day Program OverviewIt's no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive than those who don't. This program will help supervisors and managers create a more dynamic,...

Program OverviewHow do you know when you have gotten the best deal? A fair price? Skilled negotiators know the answers to both of those questions. In this onsite negotiation training program, participants will learn how to determine whether they will win or lose before a negotiation...

Program OverviewThere’s a reason for all the headache and stomach medicine ads airing on television at dinner time each week night. In this face-paced, stressful age, few workplaces are free of conflict, and sooner or later, it takes a toll--physically,...

Available Formats Half DayOne Day Program OverviewThere is a lot of new competition out there, and everyone must work smarter and better. That is what this program is all about: thinking, acting, and doing things differently. When you do this, you get better and different...

Available Formats Half DayOne Day Knowing 600 ways to accomplish a task is certainly better than knowing just one.  But wait: are you even working toward the right goal?  This course teaches techniques for determining whether the right questions are being asked and how to...

How to Feel Comfortable in Any Dining Situation The negotiating process no longer ends when you leave the office; it has only begun. In this global business environment, business is often conducted over a meal, and polished dining skills are critical....

At this program's conclusion, participants should be able to: * Understand the study of stress and its impact. * List tactics for successful time management. * Explain how to prioritize and determine what is really important. * Demonstrate techniques for interacting...

In the past few years, increasing attention has been given to "business niceties," those little things denoting class and style. In fact, etiquette has become as integral to a professional image...