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Problem-Solving Skills for Change Leaders Training

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  • Course description
    A training program to build skills that will help managers and supervisors solve problems proactively, gain acceptance of solutions, and effectively implement solutions.  New problem-solving skills developed in this workshop help managers and team leaders get past the symptoms of the problem, make better decisions, and create more buy-in to their solutions.

    Status quo is out!  Today’s competitive marketplace requires continuous improvement and continuous change.

    This training session is for when you:
    • Are faced with continuous improvement challenges
    • Need support to implement change
    • Must get beyond the symptom and really fix the problem
    • Need to get beyond the "we've always done it this way" thinking
    • Must improve your decision-making capabilities and confidence
    Who Should Attend
    Managers, supervisors and human resource personnel involved in change management process.

    Training Benefits
    • Improve organization effectiveness by integrating needed business model changes
    • Sustain the momentum of the change initiative
    • Deal with the “under-promise/over-deliver” forecasting mentality
    • Create a change oriented culture to support your company’s objectives and identity
    • Increase the quality and productivity of the work being performed
    • Understand the credibility formula.  Credibility is built on two pillars, trust and expertise.  Trust + Expertise = Credibility
    Overview of Concepts and Deliverables Provided
    • Learn to stay solution-based during the trials of change
    • Know how to evaluate your change leadership readiness
    • Learn to make high-quality, effective decisions and overcome personal bias
    • Understand how to incorporate both the roles of administrator and leader in successfully executing change
    • Discover how to ensure that all managers, from front line supervisors to top executives, are behind the change effort
    • Learn how to convert fear and anxiety-based behavior into an adaptability mode
    • Identify the critical change components:  individual responsibilities and dutie, span of control and influence, and relationships and alliances
    • Discover how to overcome resistance to change initiatives - “You want me to do what?”
    • Learn how to design the change timetable and the communication network
    • Know how to anticipate and avoid inappropriate and counterproductive behavior in response to the change initiative
    • Understand how to change your company’s culture to include the integration of change and forging of alliances

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