The Associate of Applied Science Degree in Business Office Administration is a competency-based program designed to provide for development of the knowledge and skills required for an entry-level position in healthcare, business, industry, or government environments. It is designed for those seeking entry-level employment and for those currently employed who are seeking promotion.
The curriculum includes general education courses, applied general education courses, and an occupational courses component. Students will learn office techniques such as manual and computerized accounting and payroll procedures. They will learn various computer software application programs, acquire oral, written, and electronic communication skills, and build teamwork skills. Students will be able to define basic concepts of office management and design effective processes for office operations. They will research, classify, organize, prepare and present various business documents; define management theories; explain internal and external customer relationships; discuss how to diffuse conflict in an office environment; manage internal controls concerning cost and budgeting; recognize and correct financial problems; and manage business projects using appropriate materials, procedures, technology, and problem solving and decision making techniques.
Career opportunity possibilities include office manager, office administrator, human resources assistant, customer service specialist, and secretary, receptionist, administrative assistant, billing specialist, credit specialist, assistant bookkeeper, payroll specialist, accounts payable specialist, accounts receivable specialist, inventory technician, or data entry technician. Students completing this program may find employment in, social service organizations, government agencies, service industries, travel agencies, public accounting firms, law offices, sales/marketing offices, merchandising offices, financial institutions, hospitals, insurance companies, medical offices/clinics, rehabilitation centers and many other business environments. The Associate of Applied Science Degree in Business Office Administration program consists of 72 semester hours and 1440 contact hours, and is 48 weeks (day) and 72 weeks (evening) in length.